Generative AI is not just a technological innovation, but it represents a new approach to work and a tool with multiple potentials. If used correctly, it can bring great benefits in its application, both in daily activities and in work processes.
Companies must therefore face this challenge with a precise strategy that allows them to lead their business transformation. A strategy where generative AI allows them to revise their production process, improve customer experience, and reduce costs and time of business activities by automating manual processes.
Omnyscient, generative AI at the service of companies
To achieve this, companies need to equip themselves with a generative AI platform capable of seamlessly integrating with their corporate data and needs. To meet this need, Omnys has developed a platform, Omnyscient, based on Amazon Bedrock service, capable of securely and easily integrating Generative AI technologies to enhance and increase business productivity. Thanks to models that query corporate data (CRM, ERP, MES management systems, email clients, internal databases, monitoring systems, marketing systems, etc.), it provides precise and consistent answers regarding everything related to business procedures, employees, documents, and so on, in addition to generating documents of various types (such as manuals, contracts, commercial offers) and personalized reports and analyses.
Applications of Omnyscient to increase business productivity
As we know, one of the most powerful applications enabled by Large Language Models (LLM) is access to information through natural language queries (Question & Answer). LLMs are capable of reasoning on broad topics, but their knowledge is limited to public data up to a specific moment they were trained on. Therefore, if you want to create AI applications capable of reasoning on private data, it is necessary to increase the model's knowledge with the specific information needed. The process of acquiring appropriate information and embedding it into the model's prompt is known as Retrieval-Augmented Generation (RAG).
This is what Omnys does with Omnyscient, enabling the optimization and acceleration of productivity through multiple applications such as:
- Manuals, with updating and creating manuals for business procedures or the installation or use of new products, as well as responding to direct inquiries in case of problems or doubts about them;
- Sharing the company's knowledge base;
- Drafting meeting minutes;
- Preparing commercial offers, by providing the most important information, Omnyscient can create a custom commercial offer based on the company's needs;
- Drafting specific reports through data analysis;
- Drafting new contracts;
- Sharing and updating internal regulations, procedures, and policies related to security and company certifications,
thus becoming a fundamental support for every business department (HR, marketing, administrative, technical, etc.).
Additionally, all data in Omnyscient remains within a private AWS cloud, ensuring maximum security and compliance with privacy regulations.
The importance of new technologies is valuable when they integrate with the business reality, thus bringing customized solutions, and surely Omnyscient and generative AI offer this possibility by reinventing customer experiences, increasing productivity, and promoting internal innovation in every company.
